Contact Us
Product & Account Support
Facing an issue or need help navigating DeskDyne?
Our support team is here to assist you with everything – from meal orders to admin dashboards
Talk to Our Sales Team
Looking to bring DeskDyne to your office or cafeteria?
Connect with our sales experts to explore how we can simplify mealtimes at your workplace
DeskDyne Product & Services
SaaS Solution – Customizable Tech
End to End Cafeteria Management Solution
Cash & Carry
Subsidized Model
Vending Machines
Virtual Cafeteria
Pantry Services
Event & Pop-Ups
FAQ
What kind of solution is DeskDyne — only tech SaaS or a full-service platform?
DeskDyne is more than just a tech platform. We offer a complete end-to-end cafeteria management solution — combining our SaaS platform with real-world food operations, delivery, pantry services, and support staff.
Does DeskDyne support companies that don’t have a physical cafeteria?
Absolutely. Our Virtual Cafeteria model is built for offices without physical kitchens — employees order via the DeskDyne app and receive curated meals directly at their desks.
Can DeskDyne handle different payment models like cash & carry or subsidized meals?
Yes, we support:
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Cash & Carry
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Fully Sponsored Meals
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Partial Subsidy
All options are configurable per department, employee level, or meal type.
Can DeskDyne work with our existing food vendor or caterer?
Yes. You can onboard your existing vendor on DeskDyne and use our tools for menu management, feedback, compliance, and delivery tracking — or let us handle everything end-to-end.
How does DeskDyne ensure food quality and safety compliance?
All kitchens and staff follow digital compliance protocols, including:
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HSEQ guidelines
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FSSAI-certified kitchens
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FOSTAC-trained handling teams
We ensure hygiene, traceability, and audit readiness.
Can I get help with pantry setup or vending machine solutions?
Yes, DeskDyne also provides Pantry Services, including beverage stations, snack bars, and fully managed vending machine installations integrated with our admin dashboard.
Is DeskDyne customizable for different office locations and shifts?
Yes, our platform supports multi-location cafeteria scheduling, meal preferences by team or shift, and unified billing & feedback for large enterprises.
I’m an Admin/HR at a company. How do I set up DeskDyne for our cafeteria?
Simply click the “Book a Demo” button to schedule a walkthrough with our sales team. We’ll tailor the solution to your needs.
Can I customize meals or menus for my employees?
Yes, DeskDyne supports complete customization — from daily menus and cuisine preferences to subsidized meal options and feedback loops.
How long does it take to get DeskDyne up and running?
Most corporate clients are onboarded within 7–10 working days, including setup, training, and menu finalization.
Does DeskDyne allow employees to give feedback on meals?
Yes – and not just on the meal as a whole.
DeskDyne offers a comprehensive item-level feedback system, allowing employees to rate and comment on each dish within their thali, such as dal, sabzi, rice, roti, and dessert.
This helps kitchens improve daily, reduces food wastage, and ensures better satisfaction across all meal components.
How can I get support for my DeskDyne account?
You can reach our support team via email or call support. We’re available Monday to Saturday, 9 AM – 8 PM IST.
I’m a vendor. Can I partner with DeskDyne?
Yes! write to us at contact@deskdyne.com to get started.